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 |
| Q: |
Does
the IMS-4000 need a modem for dialup access? Top |
| A: |
No. The IMS contains a fully
integrated 56k modem. |
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|
| Q: |
What
is needed to make a remote connection from my workstation
at home? Top |
| A: |
All that is required is a workstation
running Microsoft's Windows 95, 98, 2000 or NT and
support for Dialup Up Networking. A modem is required
on the remote workstation. |
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| Q: |
What
capabilities are available from the remote dialup
workstation? Top |
| A: |
Because the you use the same
ConsoleView software for remote access as you do
for local access, all of the features are available. |
|
|
| Q: |
What
kind of security is provided for dialup access? Top |
| A: |
If you dialin directly to the
IMS-4000s modem port, user access to specific features
can be restricted by use of the IMS SecurityView
configuration setup screen. |
|
|
| Q: |
I
use a popular RAS product. Can I use my RAS port
to access the IMS-4000? Top |
| A: |
Yes. You can use any remote dial-in
network port to gain access to the IMS just as you
would any of your network-based services. However,
when you use the IMS-4000's RAS port, you are guaranteed
access every time because the unit has its own internal
battery backup. |
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|
| Q: |
What
kind of phone line is needed for the IMS-4000 Host? Top |
| A: |
The IMS-4000 Host uses a standard
analog telephone line. It is recommended that this
line be a direct line to the telephone CO. This
ensures that if your internal PBX should fail, the
IMS can still get a warning message out to you. |
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|
| Q: |
My
company restricts any direct CO lines. So I have
to use an extension line from my company's PBX.
What Class of Service should I request from my telephone
department? Top |
| A: |
To obtain the maximum benefit
from the IMS-4000, it is recommended that the CoS
afford the most service available. This includes
a direct-dial telephone number, long distance capable,
and the ability to dial toll free numbers. Your
IMS-4000 will be able to place any calls it needs
to reach you. |
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| Back
to IMS-4000 Host FAQ Main |
