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Sensaphone IMS-4000 Host FAQ's
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Q: How does the IMS-4000 send messages to me?
Q: I have different people on call at different times. Can the IMS-4000 handle this kind of scheduling?
Q: How does are holidays handled for alarm notification?
Q: Does the IMS-4000 allow for me to check in on the current status with the telephone?
Q: Can I obtain a status from any other means?
Q: How does the IMS-4000 send messages to me? Top
A: The IMS uses real voice calls, pagers, e-mail, fax, and SNMP to distribute alert and alarm messages.
Q: I have different people on call at different times. Can the IMS-4000 handle this kind of scheduling? Top
A: Yes. The IMS allows you to schedule which alert messages go to which person and at which time. If you do not wish to be notified at night about an alarm, you simply identify this period to not be assigned to your schedule.
Q: My company is closed on national holidays and I need special coverage for our alarm messages, can the IMS-4000 handle this? Top
A: Yes. The scheduler allows the identification of a holiday schedule for these special situations.
Q: I am sometimes curious about the status of my infrastructure on the weekend. Can the IMS-4000 give me any information about the current status? Top
A: Yes. At any time you can call your IMS-4000 and obtain a voice status report. Only the elements which you have identified as important to you are reported to you.
Q: Can I obtain a status from any other means? Top
A: Yes. If your IMS-4000 is connected to the Internet, you can use any browser to obtain status. You can also send it an e-mail message and the IMS-4000 respond back to you with an instant e-mail message.
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