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| Q: |
What
kind of installation procedure is required? Top |
| A: |
The IMS-4000 is easy to install.
It is designed to easily go from Box-to-Rack in
five minutes. Simply remove the unit from the IMS
case and place it in your 19 inch cabinet or relay
rack and secure it with your mounting screws. |
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| Q: |
I
do not have a 19 inch cabinet or relay rack, how
can I mount the IMS-4000? Top |
| A: |
The IMS-4000 Host and Node unit
can be mounted on a wall as well as a 19in cabinet.
You can also mount it on a flat counter or table
top surface. Mounting feet are included for mounting
on a flat surface. You may purchase the IMS WallMount
kit to attach your IMS-4000 securely to a wall or
backboard. |
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| Q: |
What
kind of utilities are needed to get my IMS-4000
up and running? Top |
| A: |
You will need one standard grounded
electrical outlet, one analog telephone line, and
one ethernet port located nearby. |
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| Q: |
I
am not located in the USA, can I use an IMS-4000
with 220VAC power? Top |
| A: |
Yes. The IMS-4000 Host is 110/220
60/50Hz auto switching. The IMS-4000 Host uses a
standard IDEC-320 PC power plug for the mains connection.
A standard USA-type mains plug comes with your IMS-4000
Host. You will need to provide your country specific
mains plug. The IMS-4000 Node unit is available
in a special model designed for 220VAC International
power requirements. |
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| Q: |
Does
the IMS-4000 Node require a phone line? Top |
| A: |
No. All telephone interaction
occurs through the IMS-4000 Host. |
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| Q: |
What
kind of phone line is needed for the IMS-4000 Host? Top |
| A: |
The IMS-4000 Host uses a standard
analog telephone line. It is recommended that this
line be a direct line to the telephone CO. This
ensures that if your internal PBX should fail, the
IMS can still get a warning message out to you. |
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| Q: |
My
company restricts any direct CO lines. So I have
to use an extension line from my company's PBX.
What Class of Service should I request from my telephone
department? Top |
| A: |
To obtain the maximum benefit
from the IMS-4000, it is recommended that the CoS
afford the most service available. This includes
a direct-dial telephone number, long distance capable,
and the ability to dial toll free numbers. Your
IMS-4000 will be able to place any calls it needs
to reach you. |
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| Q: |
My
data center is fully protected by a UPS. There are
no unprotected power outlets in this room. How can
I monitor the power coming in from my public utility? Top |
| A: |
If you can not have an unprotected
power outlet provided easily, you can use the IMS
Power Outage Sensor, sold separately, to monitor
power remotely from outside the room. See the Power
Outage Sensor for more details |
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| Q: |
Does
the IMS monitor both phases in my building? Top |
| A: |
No. Since a standard wall outlet
is only one phase and a commercial building is served
by two 115 phases (legs), you will always be monitoring
only one phase. While power outages generally impact
the entire utility power service, it is possible
to lose only one phase (leg) into your building
and thus your systems would suffer a power outage
on one half only. Use the Power Outage Sensor to
monitor this other phase. Your house electrician
can help you identify which outlets are one which
legs. |
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| Q: |
If
I receive an alarm message from the IMS informing
me about a power outage, and the power comes back
on before I decide I need to shut down my systems,
will I be notified again? Top |
| A: |
Yes. You can instruct the IMS
to contact you when the power status returns to
normal. This is called Return-to-Normal. |
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